Customer Testimonials

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Google Dec 2, 2022

Pretty happy withh the repair!

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Google Dec 1, 2022

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Google Dec 1, 2022

Quick, comfortable, reasonably priced

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Google Dec 1, 2022

I had three of four latches come off a shield under my ten year old F150. I went into buy them. The service attendant asked if I would like them to do - in an hour. They were done in ~40 minutes. Great work, service and a reasonable price; I‘ll, be back next time I need service.

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Google Dec 1, 2022

Everyone was friendly, the service was performed in a timely manner and they picked me up when my car was ready.

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Google Dec 1, 2022

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Google Nov 30, 2022

I was able to set up my "recall" appointment quickly and with no issues. I was accommodated with my long wait time by the dealership driving me to the mall and picking me up as soon as the repair was done which worked out perfectly. They also washed my car and did a check-up. So, I was very pleased with the great service I received.

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Google Nov 29, 2022

Extremely polite & speedy!

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Google Nov 26, 2022

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Google Nov 25, 2022

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Google Nov 24, 2022

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Google Nov 24, 2022

Communication was great and the service was fast.

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Google Nov 24, 2022

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Google Nov 24, 2022

My car was fixed quickly from a recall issue. The staff was friendly and even washed my car.

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Google Nov 23, 2022

Everything was great...friendly and fast.

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Google Nov 22, 2022

Great service, friendly people, my whole experience I’m getting my car checked over was terrific

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Google Nov 21, 2022

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Google Nov 20, 2022

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Google Nov 18, 2022

Fast and friendly.

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Google Nov 18, 2022

Excellent personnel and service provided.

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Google Nov 18, 2022

Very good service, friendly and fast!

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Google Nov 18, 2022

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Google Nov 18, 2022

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Google Nov 17, 2022

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Google Nov 17, 2022

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Google Nov 15, 2022

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Google Nov 15, 2022

Very professional and worked on my car in the time they said it would take. Great service! Even washed my car...what a bonus that was not expected!! Thank you.

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Google Nov 15, 2022

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Google Nov 13, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

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Facebook Nov 11, 2022

Great staff. Very efficient.

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Google Nov 11, 2022

Great staff, great people! So very pleased.

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Google Nov 11, 2022

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Google Nov 10, 2022

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Facebook Nov 10, 2022

Service department unorganized, terrible customer service.

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Google Nov 9, 2022

We had a great experience buying our new Ford Ranger at Morrie’s Okemos Ford! Everyone was very nice and helpful, especially Ryan. The team made the transaction smooth and quick, answered all our questions, and didn’t pressure us to buy more add-ons.

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Google Nov 9, 2022

Very friendly salespeople.

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Google Nov 9, 2022

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Google Nov 9, 2022

Very courteous and efficient.

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Google Nov 8, 2022

Lena and the staff were great! So far (one day in!) things have gone really smoothly.

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Google Nov 7, 2022

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Google Nov 5, 2022

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Google Nov 5, 2022

Great service.

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Google Nov 4, 2022

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Google Nov 3, 2022

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Google Nov 2, 2022

Great place to go. Excellent service. They had me in and out and answered all my questions. I would definitely recommend going here!

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Google Nov 1, 2022

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Google Nov 1, 2022

Great service

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Google Nov 1, 2022

Service advisor Craig Brower was very helpful. Got my service done much quicker than l was expecting .

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Google Nov 1, 2022

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Google Nov 1, 2022

Alexis did an amazing job for us. She was patient with us and knowledgeable about the dealer’s inventory. We were purchasing a vehicle for my 91 year old mother. She showed my mother great respect. I highly recommend Alexis and this dealership. Excellent experience.

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Google Oct 30, 2022

Amazing job with exchanging my lease. Ryan, Lexi and Joe all pitched in to assist with getting my paperwork prepped before I got there. I was in and out. Amazing team, friendly! I got my previous lease with them and I was excited to get my new lease with them. Such a great experience - I even baked them a cake as a thank you to the staff.

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Google Oct 29, 2022

Amazing service as always! Thanks so much Keith and the service team!!

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Google Oct 29, 2022

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Google Oct 29, 2022

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Google Oct 29, 2022

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Google Oct 29, 2022

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Google Oct 28, 2022

They always do a great job with servicing my Ford Escape . My vehicle had a recall and they took great care of me.

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Google Oct 28, 2022

Fast and friendly service. Great that I can schedule the time for oil change.

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Google Oct 27, 2022

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Google Oct 26, 2022

I’ve been using this dealership over the many ownership changes. I think Morrie has brought back quality service and THANKFULLY oil changes on Saturdays coming-yay! The one thing missing today was my reminder sticker for my next oil change.

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Google Oct 25, 2022

Quick to set up the appointment and pretty quick once I arrived. Took a little time to answer my questions because the person was ordering his lunch, so I had to wait till he was done. Otherwise, they have a can do mindset and pretty laid back.

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Google Oct 24, 2022

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Google Oct 23, 2022

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Google Oct 23, 2022

I was pleased with the service representative and the service!

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Google Oct 22, 2022

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Google Oct 22, 2022

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Google Oct 21, 2022

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Google Oct 20, 2022

Excellent experience selling and purchasing a vehicle from Morrie’s Okemos Ford. Friendly and helpful associates. Took great care of me. Highly recommend.

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Google Oct 20, 2022

Quick service. Nice waiting area.

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Google Oct 20, 2022

Excellent service. One stop for most of your car needs. My service advisor did a great job. Highly recommended.

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Google Oct 19, 2022

Each person I interacted with could not have been better. From Scott Nelson, Sales Consultant, to Joe Manuel, Sales Manager, to Madison Baca, Finance Manager, I could not have been treated with more care and concern. They are all rockstars!

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Google Oct 18, 2022

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Google Oct 17, 2022

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Google Oct 14, 2022

Service was quick. Fancy coffee machine in waiting room. Snacks. 5/5

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Google Oct 14, 2022

Very nice and friendly group of people. Appreciate all the assistance. Thank you!

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Google Oct 14, 2022

Service department is always very helpful!

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Google Oct 12, 2022

Morrie's Okemos Ford provided incredible service. Keith in the Service Dept kept me informed about the problems the mechanics identified and was very thorough in his explanation. The service provided was fast and was extremely efficient.

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Google Oct 12, 2022

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Google Oct 11, 2022

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Google Oct 11, 2022

Great service staff. They solved my problem effectively and in a reasonable time. Their shuttle service is very convenient, and the driver is very friendly.

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Google Oct 9, 2022

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Google Oct 8, 2022

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Google Oct 7, 2022

Great job!

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Google Oct 7, 2022

Everything went smoothly, everyone was courteous. I'm glad I found them when I was purchasing my new car.

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Google Oct 6, 2022

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Google Oct 6, 2022

Service department is top notch. They get you in and out every time! They also offer a courtesy shuttle if need be. I highly recommend them.

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Google Oct 6, 2022

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Google Oct 6, 2022

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Google Oct 5, 2022

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Google Oct 5, 2022

All the service and sales staff is friendly and attentive I would recommend Morris’s to family and friends.

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Google Oct 4, 2022

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Google Sep 30, 2022

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Facebook Sep 30, 2022

Great customer service, clean lounge with beverages and snacks. Staff was friendly and helpful.

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Google Sep 30, 2022

Prompt, courteous service. I was met right away after pulling in and the team was great at checkout.

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Google Sep 29, 2022

This was a wow experience. If you think all Ford dealerships are the same you are wrong. This place went above and beyond. It was worth the drive. Definitely a red carpet company. Brian Moore and all the staff first class. Thank you for you impeccable service!

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Google Sep 28, 2022

Super clean and nice. They didn't charge me for an issue they couldn't find. A lot of places would charge you for any kind of analysis.

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Facebook Sep 28, 2022

Great experience everybody was nice and respectful and they did good business

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DealerRater Sep 9, 2021

Just bought my new edge ST. Dealer was great and salesman, Arron.B. worked for me with any problems I've had. Great so far. Keep it up Merrill Ford.

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