Listened carefully to reported problems. Correctly identified root cause and completed repairs efficiently. Great communication regarding discovered issues and progress with repair. Excellent to deal with all around.

This is the second vehicle and second time I’ve had service at this dealership and I have been very happy with the service and honesty of the staff. The last service appointment only required a sensor and was less than 100.00. Other service departments may have taken this as an opportunity to charge more.

Thanks for another great service experience. The staff is so kind. Good to see the snacks and beverages are back in the waiting area. And I love how clean your restrooms always are!

Great customer service from a guy name Jon.. I came in Tuesday night to drop my car off for service and a gentleman help me to show me where was the key drop off box and where to drop my car off cause service was closed when I went.. but this guy actually came outside and show me where to park and where the box was .. Thank you Jon cause I was confused when I came in.. might have to buy a car in the future....

Staff were helpful and respectful, but purchasing the day off, took longer than expected. Financial person, didn’t catch that we had already paid the initial deposit and misquoted our final payment. It was great that insurance, title, and permanent plates were all taken care the day of purchase.

Morrie’s provided the easiest car buying experience ever. The staff was extremely friendly and accommodating.

Service advisor was available at the scheduled time, answered all my questions and promised to call me with an estimate by early afternoon. I received the call as promised and my vehicle was available for pickup at stated time.

Quick and easy!

The attention is very pleasant from the moment you arrive, the very attentive and helpful staff make your stay in the service center as quick and comfortable as possible. I recommend it 100%

Best experience ever

Matt at Morries was so helpful in getting me into my new Fire Bronco Sport. He took care of getting all the paperwork set up that he could before I came in so all I had to do was sign. I'm very happy with my new car!

They got me in for an oil change promptly, and got me out just as promptly. Their waiting area is always clean and well stocked with snacks and refreshments. Did I mention that I bought a used Subaru from a Ford dealership? Even so, unless it is for something very Subaru specific, I will keep bringing her back to Morrie's Okemos, because they have a level of courtesy, service and professionalism that I didn't see from other dealerships when my Outback needed service.

Fantastic service and technician seemed extremely knowledgeable

Super friendly guys at the service department, spot on with how long it would take to get the job done.

Great service.

Awesome experience purchasing our new truck! Can't speak highly enough of Matt, Joe and especially Paul. Thank you!

Great service department, Kyle made sure everything got done and I was out of there way quicker than expected!

Fast and friendly service.

Great service. Had a bunch of warranty work done and went smoothly. Bryant was great in giving me updates on repairs.

Everyone was very nice and helpful

Good experience overall. Fernando Perez was very attentive, arranged a test drive quite fast, and processed all the car paperwork in a timely manner. So far no issues with the car I purchased. Also, got an extended warranty, which was easy to do at the dealership.

Professional, expert, and courteous service. That is why we always go to this dealership for all our service needs. The service manager, Brian, is the best!!!

Our Sales professional Ryan was very helpful and educated us on everything we needed or wanted to know about the Explorer my husband and I came to Morrie’s Okemos anticipating on Leasing. He knew the vehicle inside and out, and after purchasing the car, he helped us set everything up upon our departure. Joe Manuel the sales manager was also very helpful on helping us seal the deal, and even called the day after just to make sure all was well. We are very fortunate that they were able to take a number we had in mind, and make it a reality! Thanks guys!

The service team is professional, courteous and knowledgeable. I’ve owned several Fords (and other new vehicles) in my life, but this dealership is my favorite!

Went in for windshield wiper recall, and they also checked everything over and told me only thing was to change air filter soon. Which I was going to last oil change but I couldn't find a motorcraft one without ordering online!